Setting clear expectations
Use these 3 steps to be clear
Use these 3 steps to be clear
3 minutes
We all absorb and process information differently. Just visualise all the filters your message is going through and how much distortion can happen from person to person.
These 3 tips will help ensure your message is received clearly when setting expectations with a task or project.
1
Describe the task you want completed with clear and specific details. Be clear on what the end result looks like. Make sure you state whether you want to give final input on a decision or simply be informed after a decision is made. That way your team knows what actions are required of them.
2
Ask a specific question to gather their understanding. For example, how do you think you will approach it?
3
Follow up with an email. If you have a call or meeting about task details, follow up with an email to minimise misunderstandings.
by
Hellomonday