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Using inclusive language
Using inclusive language
5 minutes
As a leader, you need to use inclusive language. Not because you’re politically correct, but because it’s accurate, fair, respectful and necessary. Inclusive language simply means language that avoids the use of certain expressions or words that can be considered to marginalise people. It’s about using language that is accessible and meaningful to a wide audience.
Why Do Your Words Matter?
Diversity Council of Australia’s (DCA) research shows the significant impact of our language:
- Non-inclusive language perpetuates stereotypes and harms not only the intended targets but also those who witness it.
- Non-inclusive comments like “She’s having a blonde moment” or “OK Boomer” can unfairly portray individuals as incompetent or unsuitable for leadership roles, impeding their career growth.
- Frequent non-inclusive experiences at work can be just as damaging as less frequent but more intense incidents like sexual harassment. Terms like “crazy” or “nuts” trivialise serious mental health conditions, while microaggressions such as “I couldn’t tell you were gay” are equally harmful.
- Non-inclusive jokes can create a culture that tolerates discrimination against excluded groups.
The DCA developed Words at Work to encourage leaders to develop inclusive language in their workspaces. Take these 5 steps:
1
Person-first language
Always refer to individuals before their characteristics.
For example, say "a person with a disability" rather than "a disabled person." Or a person with reduced mobility”, “a person with a hearing impairment” or a “person with autism”. Generally, people who use people-first language do so as a way of not being defined by, or reduced to their disability.
2
Context matters
Always consider the context in which language is used to ensure it is appropriate and respectful. Language you use at home or with friends may be non-inclusive at work.
3
When in doubt, ask
If you're unsure about the appropriate language to use, don't hesitate to ask the person for their preferred terms.
4
Keep an open mind
Be open to learning and adapting your language to be more inclusive and respectful.
5
Stay calm and respond
If you make a mistake, stay calm and respond thoughtfully. Apologise if necessary and correct your language.
Download our inclusive language quick guide.
by
Hellomonday