Structure feedback using the SAID model

Providing feedback & coaching

5 minutes

Providing feedback is essential in fostering personal and professional growth. The SAID model is a framework for structuring effective feedback.

Follow these 4 steps of SAID model to structure effective feedback:

01:
Situation/Standard

Describe the situation you are referring to or outline the standard expected so they have something to benchmark their performance against.

02:
Action

Outline the behaviour or action you have observed and are addressing in the feedback.

03:
Impact

Describe the impact that their behaviour / actions have had.

04:
Do/Develop

How they can build on or do differently for the future.

Download our digitally fillable/printable PDF for structuring feedback using SAID model here:

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