Unlocking the power of social awareness
Unlocking the power of social awareness
8 minutes

It’s amazing how sometimes we can tell what other people are thinking or feeling, even when they may not express them explicitly or they are saying otherwise. Thanks to nonverbal cues like facial expressions, body language, or tone of voice, we can understand a person’s inner state, sometimes more accurately than their verbal communication.
Our ability to interpret these nonverbal cues is a key aspect of social awareness. Having the ability to understand and empathise with others’ emotions, perspectives, and situations, is not just a soft skill—it’s a cornerstone of effective communication and relationship building, both in personal and professional realms.
Social awareness is the ability to understand and empathise with others, acknowledge diverse perspectives and cultures, and accurately interpret social cues. With empathy, appreciation for diversity, and respect, you can create positive relationships and navigate social interactions with sensitivity, understanding, and inclusivity.
Social awareness is essential in leadership. When a leader is emotionally sensitive to others and their perspectives, they can tailor their communication and decision-making process to address different needs and concerns. It promotes a supportive working environment, allowing leaders to anticipate and address different needs.
There are several practical ways to cultivate and refine your social awareness. Check out our step-by-step guide below.
By paying attention to the subtle signals and cues in your social interactions, you can see what’s happening beyond the surface.
For example, crossed arms might indicate discomfort or defensiveness, while open gestures and a relaxed posture can signal engagement and receptiveness.
Consider asking clarifying questions or reflecting back on what you've heard to ensure you've accurately interpreted the speaker's intended message.

How do you know if you have low social awareness? Recognising its signs is the first step toward improving it, so here are some indicators that you should be aware of:
Engaging in this exercise will aid you and your team in fostering a collective understanding and pinpointing your current positions on the Change Curve.
You can employ this exercise on a regular basis throughout the entire change process.
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